*Please be advised that because of building works there is currently no access to the building via Ramillies Place Steps. Please use Hills Place from Oxford St or approach from Gt. Marlborough St*
Current Opening Hours:
Tuesday - Saturday, 10.00 – 18.00 (Thursdays until 20.00)
Sunday, 11.00 – 18.00
£5 / £2.50 Concessions. Members go free.
Our General Admission charge gives you entry to all paid exhibitions on the day of your visit.
To visit our current exhibitions we ask you to book in advance online, or by calling +44 (0)20 7087 9300. Walk-ups are welcome, but you may have to wait if we are at capacity.
Other discounted entry: 18s & under go free. ICOM cardholders go free. Concessions and discounted entry for Art Fund Cardholders, Disabled (disabled companion goes free), Unwaged (with proof of eligibility), Senior 60+ (with ID), Student (with ID).
Educational Group Visits
For schools, youth & community groups, colleges and universities
Please note: In order to remain Covid-compliant we have changed our group booking arrangements.
Tuesday-Friday, during Gallery opening hours, group visits will be limited to 18 people (including group leaders) for a 45-minute visit to the exhibitions. Larger groups will be split into groups of up to 18 or less and allocated separate times.
Admission is £1 per person including group leaders. Please pay on arrival.
18 or under: admission is free.
To arrange a group visit please use the Book a Group Visit button bellow with the following information:
- Your name and mobile number
- The name and location of the school/college/university
- The number of students, and their age/level
- The number of group leaders
- The date and time of your planned visit
- An alternative date and time (if possible)
For general enquiries, please contact our Visitor Relations team on +44 (0)20 7087 9300 or email email@example.com.
Schools & Young People
+44 (0)20 7087 9323
+44 (0)20 7087 9312
+44 (0)20 7087 9320
Our main reception, media wall and café are positioned on the Ground Floor.
There are toilet facilities on Floors 1, 2, 3, 4 & 5.
We have three main Gallery spaces on Floors 2, 4 & 5 accessible by lift or stairs.
Our Bookshop and Print Sales Gallery are located on the Lower Ground Floor.
We welcome all visitors and will do our best to accommodate specific needs but please do let us know in advance if there is anything in particular we can help with (+44 (0)20 7087 900 or email firstname.lastname@example.org).
The building is DDA compliant and has a lift to all floors. The main entrance is at street level on Ramillies Street, off Great Marlborough Street.
We have wheelchair accessible toilets and baby changing facilities on the third and fifth floors.
Assistance dogs are welcome. A water bowl is available on request.
We programme British Sign Language-led or interpreted, as well as audio-described, exhibition tours. Entry to talks and events is free for companions accompanying visitors with a disability.
FAQ’s: Covid Safety measures
What social distancing and hygiene measures do you have in place?
- Timed tickets for exhibitions to limit the number of visitors on site at any one time, booking required
- One-way systems are in place throughout the building.
- Please keep your distance from others, follow the guidance, and observe maximum room capacities
- We only accept card or contactless payments to minimise touch points
- Hand sanitiser is available in key areas
- Increased regular cleaning of public toilets throughout the day
- All visitors are required to wear a face covering as per Government guidelines
- We’re providing PPE for all our visitor relations staff and have installed protective screens at key till points for added protection
Will I need to wear a mask or face covering?
Yes. All visitors are required to wear a face covering. We will regularly review this in line with government and health guidelines.
How does the one-way system operate?
Visitors to the galleries will be asked to ascend via the lift directly to the top (5th) floor and to make their way through each gallery via the stairwell. If you have difficulty walking or using stairs, please notify our staff at the Welcome Desk upon arrival and they will be able to assist you. Route pointers and distancing markers will be in place throughout the building.
Visitors to the café, bookshop, and print sales will be asked to observe social distancing measures and one-way markers on the stairs.
How long am I allowed in the galleries?
All exhibition tickets are timed for one-hour slots. We suggest you allow one hour to see all our exhibitions. Once you leave the exhibition, re-admission is not permitted. Last entry is one hour before the Gallery closes.